General Questions
What do you ship?
We ship barrels, moving boxes, plastic totes, furniture, appliances, televisions, vehicles (cars, trucks, SUVs), and general household goods from New York to Ghana, Togo, and Ivory Coast. We do not ship prohibited items, see our prohibited items page for the full list.
Where do you pick up from?
We offer free doorstep pickup anywhere in New York City (Bronx, Brooklyn, Queens, Manhattan, Staten Island), New Jersey, and Philadelphia. We come to your apartment, storage unit, or business, you don't need to drop off anywhere.
What countries do you ship to?
Ghana (Port of Tema), Togo (Port of Lomé), and Ivory Coast / Abidjan (Port Autonome d'Abidjan). We cover all three countries, most competitors only ship to Ghana.
How long does shipping take?
Ocean freight to Ghana takes approximately 28-35 days from pickup to your recipient's door. Togo and Ivory Coast run 30-40 days. Vehicles (Ro/Ro) take 14-21 days to Tema Port. Transit times are estimates and depend on customs processing at the destination port.
Pricing & Payment
How much does it cost to ship a barrel?
A standard 55-gallon barrel ships from $190 to Ghana. A 65-gallon long barrel starts at $220. See our full shipping rates page for a complete price list including furniture, appliances, and vehicles.
Are there any hidden fees?
No. The price you're quoted is the price you pay. Our rates include pickup, ocean freight, export clearance, destination customs clearance, Ghana import duties on personal effects, and standard delivery to your recipient's door in Accra and Tema. Delivery to other Ghana cities is quoted separately. We provide an estimate upfront.
What payment methods do you accept?
We accept Cash App ($guldstreet), PayPal, and all major credit/debit cards through PayPal. No deposit is needed: pay in full before pickup, online or by Cash App or cash to the driver. The remaining balance is due within 3 business days of invoice date.
Do I pay the full amount upfront?
No. No deposit is needed: pay in full before pickup, online or by Cash App or cash to the driver. The balance is due before your cargo departs our warehouse. You'll receive an invoice with exact amounts and due dates.
Pickup & Packing
Do you provide barrels?
Yes. We can supply 55-gallon and 65-gallon plastic shipping barrels, contact us when you book. You can also supply your own barrel; just make sure it seals tightly and is rated for shipping.
What can I put in a barrel?
You can pack clothing, shoes, fabrics, dry food (rice, palm oil, canned goods), household goods, small appliances, gifts, and personal effects. Do not pack prohibited items such as firearms, drugs, flammable liquids, or cash. See our prohibited items page for the full list.
How heavy can my barrel be?
Maximum weight is 300 lbs (136 kg) per barrel. Most standard barrels ship at 80-200 lbs depending on contents. We weigh your barrel at pickup, overpacked barrels may need to be redistributed.
Customs & Delivery
Do you handle customs clearance?
Yes. Customs clearance is fully managed by Guldstreet at Tema Port (Ghana), Port of Lomé (Togo), or Port of Abidjan (Ivory Coast). You do not need to hire a separate clearing agent. Our on-the-ground teams handle all documentation and port interactions.
Will my recipient pay duties at the port?
Possibly. Ghana, Togo, and Ivory Coast all charge import duties on certain goods. Used personal effects and clothing typically attract low or zero duties. Electronics, appliances, and vehicles are subject to higher rates. We provide a customs estimate when you book so there are no surprises.
How do I track my shipment?
After your cargo departs, we send you WhatsApp updates at each milestone, pickup confirmed, cargo in transit, arrival at port, customs clearance, and final delivery. You can also contact us at any time on WhatsApp at +1 (551) 800-2125 for a status update.
Does my recipient need to be there for delivery?
Yes, someone needs to be available at the delivery address to receive and sign for the cargo. We contact your recipient by phone before we arrive to coordinate the delivery time.
Vehicle Shipping
Can you ship a car from an auction?
Yes. We work with customers who buy cars at US auto auctions (Copart, IAAI, Manheim) and need to ship them to Ghana. We can coordinate pickup directly from the auction lot and handle all export paperwork including the title, bill of sale, and export declaration.
Does the car need to run to be shipped?
No. We ship non-running, salvage, and project vehicles. Ro/Ro (roll-on/roll-off) vessels require the car to be drivable onto the ship; vehicles that cannot move under their own power are shipped in a container instead.
Can I put personal items inside the car?
Yes, up to a reasonable amount. Most ports allow personal effects inside vehicles as long as they are declared. Ghana Customs rules apply, do not pack prohibited items. Contact us and we'll advise based on your specific vehicle and contents.
Shop and Ship
Can you buy from US stores for me?
Yes. Paste links from Walmart, Target, Costco, Amazon or any US store on our Shop and Ship order page, with quantity, size and color. We send one quote for the items, our shopping fee and shipping, usually within one business day.
I live in Ghana. Can I still order?
Yes. You do not need a US card or a US address. Pay your quote by card or PayPal, or have family in the US pay by Cash App. WhatsApp our Ghana line on +233 20 444 0101.
What if an item is wrong?
We send photos and receipts of everything we buy before packing. If an item is wrong, we exchange it before it ships. See refunds, returns and damage.
Business Shipping
Can I see my full landed cost before I buy?
Yes. The landed-cost calculator shows freight, estimated duty, levies, VAT and cost per unit for Ghana, Togo, Cote d'Ivoire and Nigeria. Lock the quote and our rates are held for 72 hours.
Do you offer business accounts?
Yes. Starter, Reseller and Importer accounts come with volume rates, bulk ordering, invoices and an account manager. Apply here.
Can I send a whole product list at once?
Yes. Paste links or upload a spreadsheet on the bulk quote page and get one consolidated quote.