Terms of Service | Guldstreet Shipping

Section 01

Acceptance of Terms

By scheduling a pickup, submitting a booking request, making a payment, or using any service provided by Guldstreet Shipping ("Guldstreet," "we," "us," or "our"), you ("Customer," "you") agree to be legally bound by these Terms of Service in full.

If you do not agree with any part of these terms, do not use our services. Continued use of our services constitutes acceptance of any updated terms, which we may revise at any time with notice posted on this page.

Section 02

Scope of Services

Guldstreet Shipping provides door-to-door freight forwarding and shipping services including, but not limited to:

Barrel shipping (clothing, food, household goods) from New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington DC, Virginia, Connecticut, Rhode Island and Massachusetts to Ghana, Togo, and Ivory Coast
Vehicle shipping (cars, trucks, SUVs) to Ghana
Door-to-door personal effects shipping
Shop & Ship (purchase facilitation and forwarding)
Auction vehicle acquisition and export

We operate out of New York, NY. Pickup service covers New York City, New Jersey and Philadelphia on any day, and Maryland, Washington DC, Virginia, Delaware, the rest of Pennsylvania, Connecticut, Rhode Island and Massachusetts on scheduled Saturdays. Outside New York City, New Jersey and Philadelphia, each pickup requires a minimum of 2 barrels or boxes.

Section 03

Quotes & Pricing

All published rates are starting prices and may be adjusted based on actual dimensions, weight, and destination. A binding quote is issued in writing (email or WhatsApp) prior to pickup confirmation.

Service	Starting Rate	Destination
55-gallon barrel	$190	Ghana
65-gallon barrel	$220	Ghana
55-gallon barrel	$210	Togo / Ivory Coast
Large box (3.5 cu ft)	$100	Ghana
Vehicle shipping	$1,400	Ghana

Rates are subject to change. The rate confirmed in writing at the time of booking is the rate that applies to that shipment.

Section 04

Booking and Payment in Full

Guldstreet does not take deposits. The full invoice total is due before we collect your cargo: pay online in advance by card or PayPal, or, for barrels, boxes, totes, suitcases and other personal effects, by Cash App or cash to our driver at pickup before anything is loaded.

Important: Submission of a pickup request does not guarantee a confirmed booking. Your booking is only confirmed once you receive a written confirmation from Guldstreet.

Cash is not accepted for vehicles, heavy equipment, containers or commercial cargo.

Section 05

Payment Terms

The full invoice total is due by the due date on your invoice and before your cargo is collected. Failure to pay may result in:

Suspension of shipment processing
Cargo being placed in storage at the Customer's expense (see Section 7)
A lien placed on stored goods
Referral to collections or small claims court

Guldstreet accepts payment by card or PayPal online, and Cash App. For barrel, box, tote, suitcase and other personal-effects shipments, the invoice may also be paid in full in cash to Guldstreet's driver at pickup, against a written Guldstreet receipt. Cash is not accepted for vehicles, heavy equipment, containers or commercial cargo, or for any single payment of more than $10,000.

All amounts are in U.S. dollars (USD). Customers are responsible for any transaction fees charged by their payment provider.

Card and non-card prices. Every invoice shows two prices: the card price, which applies to payment by credit card, debit card or PayPal, and a lower non-card price, which applies to payment by Cash App, or cash at pickup where allowed. The card price is 3% higher than the non-card price to cover card processing costs, and both prices are shown before you pay.

No cargo is loaded for export until the full balance, including any adjustment and storage charges, has cleared in Guldstreet's account. Unpaid balances bear interest from the due date at 1.33% per month (16% per year), or the highest rate allowed by New York law if lower.

Payment authorization and chargebacks. The Customer confirms that every payment is authorized and that the Customer is entitled to use the payment method, and agrees not to dispute, reverse or charge back a payment for services Guldstreet has performed or begun. Nothing in these Terms limits any right the Customer has under law to dispute a genuinely unauthorized transaction. If a payment for services performed or begun is reversed or charged back, the full amount remains due immediately, with interest, plus Guldstreet's processor fees, chargeback handling costs, and collection and legal costs, and Guldstreet may hold any of the Customer's cargo in its possession until the amount is repaid.

Section 06

Cancellation & Pickup Fees

The following fees apply:

Scenario	Fee
Customer cancels before dispatch (more than 24 hours' notice)	No fee; any amount paid is refunded less payment processing fees
Customer cancels after driver is dispatched	$150 minimum pickup/return fee
No-show or refusal of pickup at scheduled address	$150 minimum pickup/return fee
Customer changes pickup address after dispatch	Additional mileage charges may apply

Note: The $150 pickup/return fee is a minimum. Actual costs may be higher depending on distance, time, and resources deployed. This fee is owed regardless of payment status and is deducted from any amount paid or invoiced separately.

Free pickup is only available on completed, paid shipments. It does not apply to cancelled orders.

Section 07

Storage Fees

Cargo that has been received by Guldstreet but cannot be processed due to outstanding payment, missing documentation, or Customer-requested hold is subject to storage fees.

Storage Type	Rate
Per item/day (barrels, boxes, totes, suitcases)	$15.00 per item per day
Vehicles	$25.00 per vehicle per day

Storage fees begin accruing on the first business day after the payment due date or the date cargo is received and a hold is placed, whichever is earlier. Fees accrue daily including weekends and holidays.

Guldstreet holds a possessory and warehouse lien on all of the Customer's cargo in its possession, now or later, for all unpaid charges, including freight, pickup, handling, storage, interest, advances and collection costs. Cargo is released only after all charges are paid in full, and partial payment does not release the lien.

If charges remain unpaid 30 days after the due date, or required customs documents are not provided within 30 days of Guldstreet's written request, Guldstreet may enforce its lien by giving the notices required by Article 7 of the New York Uniform Commercial Code and the New York Lien Law and selling the cargo in the manner those laws allow. Where the law permits and the reasonable value of the cargo is less than the charges owed, Guldstreet may instead donate, recycle or dispose of it. Cargo the Customer fails to claim or pay for after these notices is treated as abandoned. Proceeds are applied to the charges owed, the Customer remains liable for any shortfall including the costs of notice, sale and disposal, and the Customer releases Guldstreet from claims arising from any sale or disposal carried out in line with this Section.

Section 08

Prohibited Items

The following items are strictly prohibited from all Guldstreet shipments:

Firearms, ammunition, explosives, or weapons of any kind
Narcotics, controlled substances, or illegal drugs
Flammable liquids, gases, or hazardous materials (HAZMAT)
Perishable food items without prior written approval
Live animals or plants
Currency, negotiable instruments, or bearer bonds
Counterfeit goods or items that infringe on intellectual property rights
Any item prohibited by U.S. export law or Ghana Customs regulations

Customers are solely responsible for ensuring their shipment complies with all applicable U.S. export laws and destination country import laws. Guldstreet is not liable for delays, seizures, or fines resulting from prohibited or undeclared items.

If prohibited items are discovered, the Customer will be billed for all resulting costs including return shipping, storage, legal fees, and any government penalties assessed against Guldstreet.

Section 09

Liability & Insurance

Guldstreet's liability for lost or damaged cargo is limited to the lesser of:

The actual cash value of the damaged or lost item, or
$100 per barrel / $50 per box, unless additional declared value coverage is purchased in writing prior to shipment

Guldstreet is not liable for:

Delays caused by weather, port congestion, customs clearance, or acts of government
Loss or damage to fragile items not properly packed by the Customer
Theft from unlocked barrels or improperly secured cargo
Consequential, indirect, or punitive damages of any kind

Claims for loss or damage must be made in writing with photographs within 15 days of delivery, or of the expected delivery date if the cargo is lost.

Customers are strongly encouraged to purchase third-party cargo insurance for high-value shipments. Guldstreet can provide referrals to cargo insurance providers upon request.

Section 10

Disputes & Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to conflict of law provisions.

Any dispute arising from or relating to these Terms or our services shall first be submitted to good-faith negotiation. If unresolved within 30 days, either party may pursue claims in New York City Civil Court or Small Claims Court, as applicable based on the amount in dispute.

By accepting these Terms, the Customer waives any right to a jury trial and agrees that any legal action must be brought in New York County (Manhattan), New York.

Before starting any lawsuit or small claims case against Guldstreet, the Customer must give Guldstreet written notice of the claim and 30 days to resolve it. Claims may be brought only individually, not as a class or representative action.

In any lawsuit, small claims case or payment dispute, the prevailing party may recover its reasonable attorney's fees, court costs and collection costs, as provided by New York General Obligations Law Section 5-327.

Section 11

Additional Customer Obligations

Measurement and adjustments. Guldstreet weighs, measures, counts and photographs cargo at pickup or at its facility, and those records are the basis for final charges. They are presumed correct unless the Customer shows clear evidence of an error. If the cargo differs from the Customer's description, Guldstreet will send a written adjustment and may hold the cargo until it is paid. Storage accrues while an adjustment is unpaid or disputed.

Inspection and indemnity. Guldstreet, its carriers and government authorities may open, inspect and weigh any cargo at any time. The Customer will indemnify, defend and hold harmless Guldstreet, its officers, employees, agents and subcontractors from all claims, fines, penalties, duties, port and container demurrage, detention, storage, return, destruction and legal costs arising from any misdescription, undeclared or prohibited contents, incorrect weight or value, improper packing, or violation of law by the Customer or anyone acting for the Customer.

Responsible parties. The Customer is responsible for all charges, whether billed to the Customer, the sender or the recipient. Any person who books, pays for, hands over, or accepts or claims delivery of the cargo, including the recipient at destination, is jointly and severally liable with the Customer for those charges to the extent the law allows.

Identity. Guldstreet may ask the Customer, the person handing over the cargo and the recipient to show valid government-issued photo identification matching the names on the invoice, and may refuse or suspend service until identity is confirmed.

Changes only in writing. Drivers, pickup agents and other operational staff have no authority to change these Terms or any invoice, waive or reduce any fee, extend a payment deadline, or promise a delivery date. A change binds Guldstreet only if it is in writing and confirmed by Guldstreet management by email or on Guldstreet's letterhead.

Shipping Agreement and severability. Every Guldstreet invoice is also a Shipping Agreement that incorporates these Terms; where an invoice's Shipping Agreement differs from these Terms, the Shipping Agreement controls. If any part of these Terms is found unenforceable, that part is enforced to the maximum extent allowed and the rest remains in effect.

Section 12

Governing Laws & Regulatory Framework

Guldstreet Shipping holds both itself and its customers to the following federal and New York State laws and regulations. By using our services, you acknowledge and agree to comply with all applicable laws listed below.

Federal Laws & Regulations

Law / Regulation	How It Applies to Us & You
Shipping Act of 1984 46 U.S.C. §§ 40101-41309	Governs ocean common carriers and ocean transportation intermediaries in U.S. foreign commerce. Ocean carriage of your cargo is performed by ocean carriers and FMC-licensed intermediaries that issue the bill of lading, under their published tariffs. Customers are protected from unlawful shipping practices under this Act.
Federal Maritime Commission Regulations 46 C.F.R. Parts 515-535	Licensed ocean transportation intermediaries must publish tariffs, maintain a surety bond and avoid prohibited practices. Customers may file complaints with the FMC at fmc.gov about any party they believe has violated the Shipping Act.
Export Administration Regulations (EAR) 15 C.F.R. Parts 730-774 (Bureau of Industry and Security)	All shipments from the United States are subject to U.S. export control laws. Customers must not tender any items that require an export license without first obtaining one. Guldstreet reserves the right to refuse any shipment that appears to violate EAR, and customers are solely liable for unlicensed exports.
Export Control Reform Act (ECRA) 50 U.S.C. §§ 4801-4852	Prohibits the export of controlled items, software, and technology without proper authorization. Customers warrant that all tendered cargo complies with ECRA and agree to indemnify Guldstreet for any violations arising from undisclosed or prohibited cargo.
OFAC Sanctions Regulations 31 C.F.R. Parts 500-598 (Office of Foreign Assets Control)	Guldstreet screens all shipments against OFAC's Specially Designated Nationals (SDN) list. We will not facilitate any transaction that violates U.S. economic sanctions. Customers must not use our services to circumvent sanctions, and violations may result in immediate termination of service and reporting to federal authorities.
Customs Regulations, Electronic Export Information (EEI) 15 C.F.R. Part 30; 19 C.F.R. Part 192	Shipments with a declared value exceeding $2,500 per Schedule B number require filing of Electronic Export Information (EEI) through the Automated Export System (AES). Guldstreet files EEI on behalf of customers when required. Customers must provide accurate cargo descriptions and values, undervaluation or misdeclaration is a federal offense.
Carmack Amendment 49 U.S.C. § 14706	Governs carrier liability for loss or damage to cargo in interstate commerce. Guldstreet's liability is limited as stated in Section 9 of these Terms. Customers who wish to recover full replacement value must purchase additional declared value coverage in writing before shipment.
Carriage of Goods by Sea Act (COGSA) 46 U.S.C. §§ 30701 et seq.	Governs the rights and responsibilities of ocean carriers and cargo owners for international shipments. Limits carrier liability to $500 per package unless a higher value is declared and agreed upon in writing. Guldstreet's bills of lading incorporate COGSA terms by reference.
Hague-Visby Rules (incorporated by reference)	Where applicable to shipments to Ghana, the Hague-Visby Rules govern carrier obligations for seaworthiness of the vessel and proper cargo handling. Customers are entitled to rely on these protections for international ocean freight.
Bank Secrecy Act / Anti-Money Laundering (AML) 31 U.S.C. §§ 5311-5336	Guldstreet maintains AML compliance procedures and will report suspicious transactions to FinCEN as required by law. Customers must not use our payment systems to launder money or structure transactions to avoid reporting thresholds. Violations will result in immediate termination and federal reporting.
USA PATRIOT Act Pub. L. 107-56	Requires Guldstreet to maintain customer identification and due diligence procedures. We reserve the right to request identity verification from any customer and may decline service to individuals or entities that cannot be verified.
Tariff Act of 1930, CBP Regulations 19 U.S.C. § 1304; 19 C.F.R.	All goods exported from the United States must comply with CBP export requirements. Customers are responsible for ensuring goods are properly marked, classified, and declared. Guldstreet will cooperate fully with any CBP inspection and is not liable for delays resulting from CBP holds.
FTC Act, Unfair or Deceptive Practices 15 U.S.C. § 45	Guldstreet is committed to truthful advertising and transparent pricing. All rates published on our website are accurate as of the posting date. Customers have the right to receive services as advertised and may file complaints with the FTC at ftc.gov if they believe they have been deceived.
IATA Dangerous Goods Regulations	Any air freight component is carried under the IATA Dangerous Goods Regulations (DGR) applied by the airline. Customers must disclose all hazardous materials, and undisclosed dangerous goods shipments are the sole liability of the customer.

New York State Laws

Law / Regulation	How It Applies to Us & You
New York Lien Law N.Y. Lien Law §§ 180-204 (Warehouseman's Lien)	Guldstreet has a statutory warehouseman's lien on all cargo in its possession for unpaid charges including shipping fees, storage fees, and pickup fees. We may retain and ultimately sell stored cargo to satisfy unpaid balances after providing legally required notice. Customers waive any claim of wrongful detention of cargo while a valid lien exists.
New York Uniform Commercial Code (UCC), Article 7 N.Y. U.C.C. §§ 7-101 et seq.	Governs warehouse receipts, bills of lading, and documents of title. Guldstreet's receipts issued upon cargo acceptance constitute documents of title under Article 7. Customers must present valid documentation to claim cargo. UCC Article 7 also governs Guldstreet's lien enforcement rights on stored goods.
New York UCC, Article 2 (Contracts) N.Y. U.C.C. §§ 2-101 et seq.	Service agreements between Guldstreet and customers are governed by New York contract law principles. Modification of agreed terms requires written consent from Guldstreet. Oral agreements regarding price, schedule, or service scope are not binding on Guldstreet.
New York General Business Law § 349 N.Y. GBL § 349	Prohibits deceptive acts or practices in business. Guldstreet commits to honest, transparent dealings with all customers. Customers who believe they have been subjected to deceptive practices may bring a claim under GBL § 349 and, if successful, may recover actual damages, attorneys' fees, and up to $1,000 in additional damages.
New York Personal Property Law, Bailment N.Y. Personal Property Law §§ 40-50	When Guldstreet takes possession of customer cargo, a bailment relationship is created. Guldstreet owes a duty of reasonable care to protect bailed goods. Customers must accurately describe the nature and value of all goods tendered. Guldstreet is not liable for damage to goods whose nature was misrepresented by the customer.
New York Abandoned Property Law N.Y. Abandoned Property Law §§ 1300 et seq.	Cargo left unclaimed for 30 days after written notice to the customer's last known address may be treated as abandoned property. Guldstreet reserves the right to dispose of abandoned cargo to recover storage and handling costs, with any surplus remitted to the State of New York as required by law.
New York Civil Practice Law and Rules (CPLR) N.Y. CPLR	Governs all legal proceedings in New York courts. Any action arising from these Terms must be commenced within the applicable statute of limitations: 3 years for injury to property (CPLR § 214), 6 years for breach of contract (CPLR § 213). Claims not commenced within the applicable period are time-barred.
New York Small Claims Court Rules N.Y. Uniform City Court Act § 1801 et seq.	Claims up to $10,000 may be brought in New York City Small Claims Court without an attorney. Guldstreet expressly preserves its right to use Small Claims Court to recover unpaid pickup fees, storage fees, and outstanding balances from customers, and customers retain the same right against Guldstreet for claims within the jurisdictional limit.
New York Labor Law & Business Licensing N.Y. Labor Law; N.Y. Business Corporation Law	Guldstreet operates as a properly registered business entity under New York law, maintaining all required business licenses and workers' compensation coverage for employees engaged in pickup and delivery operations.

Customer compliance obligation: By tendering cargo to Guldstreet, the Customer represents and warrants that they are in full compliance with all applicable federal and state laws, including but not limited to U.S. export control laws, customs regulations, and OFAC sanctions. Any fines, penalties, legal fees, or losses incurred by Guldstreet as a result of a Customer's violation of applicable law will be billed to and collected from that Customer.

Section 13

Contact

Questions about these Terms may be directed to:

Guldstreet Shipping
New York, NY
hello@guldstreetshipping.com
+1 (551) 800-2125